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How to add Ask for Help Form on Product Page?


You want to create a form in a pop-up on the product page of your store that your customers can fill to seek information about the product.



Create a custom form

Please follow these steps to create the form:

  1. Go to Site > Forms section in StoreHippo Admin Panel to create a custom form.
  2. Click on Add New button in the top right corner. 
  3. Provide the Name as "ask_for_help" and fields and field label in the form as follows:
  4. Enter all other required details in the form as explained in Creating a custom form topic. 
  5. Click on save to store the information. 

Setup Notification

You might want to send a notification (Email/SMS) when somebody fills the form. You can configure a new Notification or use an existing one in the Settings tab and set it up to be sent when the form is filled. 

Show on pop-up

Now, in order to show the form in a pop-up on the product page on Storefront, you need to embed the form on the pop-up
When you click on the Ask for help button, the form appears:
Click here to know more about forms.