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Import/Export users in bulk

You can import and export users in bulk through CSV file. StoreHippo provides the option to import and export users. If you want to add users in bulk to your store, use the import option. If you wish to export your store's customers and their details, use the export option. 

Import Users

If you have a list of existing users that you want to add to your store, you can use the import users in bulk using a simple CSV format.

You can find all the details of the imported files in Import logs.

To import a user CSV file, follow thebelow mentionedsteps :

  1. Go to Users > Users section in StoreHippo Admin Panel.
  2. Click on the vertical ellipsis button and choose Import from the drop-down.
  1. In the Import dialog, click Choose file, and then select the CSV file that you created. 

    For a sample CSV, you can download and view our customer CSV template.  You can also export the users to get your existing users in a CSV file.
  2. Click Import. The users whose records you've added to the CSV will appear on the Users page in your StoreHippo admin.

Checking Status

You can check the status of the ongoing process when the import process is initiated. Click on the notification (bell) icon on the top right side of your admin panel to view the status of import.

The status of the import process can be viewed by clicking on the button. You can find all the details of the imported files in Import logs.

Export existing customers 

You can export a CSV file of all your store's customers and their details, or a filtered list of customers and their details. You can mail the exported file.

You can find all the details of the exported file and download it in Export logs.

Click on the ellipsis button and choose Export from the drop-down.

In the pop-up opened you can use the filter and export the filtered users.

Fields available in export pop up: 

Stored Filters

Choose the filter for which you want to export the file. To add a new filter, click on Add New and enter the Name of the filter. The filter stored automatically when the file is exported and will be available in the drop-down for the later use. 

Columns

You can export all of the columns in the order data, else you can also export specific columns based on your requirement.

Filters

If there are some specific users that you want to export, then use the Export Filters to select for export. There are three options:

  •   No filters: It will be selected by default. No filters will be applied to export by default.

  •   Use Current Filter: These are the filter(s) that are currently applied by the user. For example, click on the published tab and search for a product with product name "polo".

Number of records

By default system exports 500 records in one go. However, the maximum limit to be exported in one go is 100000. To export 100000 records in one go, you can mark the number of records as 100000 or less.

Send To

Provide the email id on which you want to send the downloadable link to the exported file. The email id field is prepopulated with the current logged in user id. The CSV file can be downloaded by the link provided in the mail. The link expires automatically after 7 days.

Starting Export

Click on 'Send Email' button, the export process will get initiated in the background. The export process will take from a few seconds to several minutes depending on the number of products exported. The link to the exported file will be sent to your email once the export process is complete. You can also find all the details of the previous product export files and download them from the Logs > Export logs section.

Checking Status

You can check the status of the ongoing process when the export process is initiated. Click on the notification (bell) icon on the top right side of your admin panel to view the status of export.