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Integrating Tawk.to through widget

Tawk.to is the popular live chat channel. Integrating tawk.to on your website allows your customers to connect with you quickly. This also helps you to resolve their issues in real-time. StoreHippo allows you to integrate tawk.to chat channel through the widget. First, you need to create an account with tawk.to and then integrate it into your store.

Creating tawk.to account

If you want to add tawk.to in your store, you need to create an account with tawk.to app. Follow the steps mentioned below to create a tawk.to account:

  • Provide your name, email, and password.
  • Select your language and proceed to enter the site name and site URL.

  • After that, select the team members and provide the roles.
  • Your account will be created now.

Getting widget code

Once you have created the account with tawk.to, get the widget code from the dashboard of the respective chat provider. Follow the steps mentioned below to get the widget code:

  • Log in to the tawk.to dashboard.
  • Click the settings icon at the bottom left sidebar menu.

  • Select the “Chat Widget” option.

  • Copy the widget code.

Adding a widget to your store

After copying the widget code, follow the steps given below to add the widget to your store.

  • Go to the startup widget section. 
  • Click the Add New button. A page will open up. 
  • Provide the name of the startup widget in the Name field.
  • Under the Template section, paste the widget code that you have copied.
  • In the Append To field, select the Head option.
  • Select the Publish option to activate the widget.
  • Click the Save button to apply the changes. 

Now, the tawk.to chat app will be added to your store.

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2021-05-03T08:10:14.872Z