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loyalty program is a rewards program offered by a company to customers who frequently make purchases. A loyalty program may give a customer advanced access to new products, special sales coupons or free merchandise. The wallet has to be enabled on both store and themes.
Wallets are basically kind of payment method in form of reward/cashback points that can be used by the customers while placing an order.

Wallet points can also be added by the admin in form of refunds to the clients. Loyalty is one of the wallets which is used to provide rewards on customer/user registration and on the purchase of specific products.
Loyalty wallet can be enabled in the store by installing Loyalty app in the store. 
While installing the app, you can specify what kind of rewards you want to provide to your customers.

Loyalty app supports two kinds of rewards: 

  1. Reward for registration: If you have setup user registration points, the specified points will be automatically credited into their loyalty wallet as soon as user registers.

  2. Reward for product purchase: If you had setup Product specific reward point while installing the loyalty app, you will have to then specify reward points in each of the product you wish to provide cashback/reward.
    To specify loyalty/reward points for the products, specify the points in the field Loyalty in products section.

Enabling wallet in store

To enable wallet in your store, install the Loyalty app.

Go to Advance Setting > Apps section in the StoreHippo Admin Panel. Search for Loyalty app. Install the app. The following popup appears when you install the app.

The fields in the popup are explained below:

User Registration

Enter the points in this field that you want to give to your users when they register into your store.

Min Redeem points

Enter the minimum number of points in this field that you want to give to your users when they purchase any product.

Max Redeem Points

Enter the maximum number of points in this field that you want to give to your users when they purchase any product.

Product specific

Select the check box if you want to give the loyalty points to your users when they purchase any specific product.

If you select your loyalty points to be product specific, a metafield is added in the Products section where you can specify the loyalty points. When your customers purchase the product, the loyalty points that you mention here are credited to their account.