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Mail Notifications

Mail Notifications are email templates that are sent for specific actions that take place in your store. StoreHippo provides a default template for each of the email notifications which user can modify according to their brand requirement.

Editing Notifications

For details on how to edit notifications, please refer editing notifications.

User Notifications

register

Sent when a user registers on the store.

reset_password                       

Sent when a user initiates a forgot password request.

change_user_password

Sent when a user requests to change the password.

feedback_form

Sent to support when a client submits a feedback form.

vendor_verification

Sent to a vendor for verification after register as a vendor.

register_verification

Sent to a user for verification after registration.

enquiry_mail                           

Sent to admin when customer post any query.

Orders 

order_confirmation

Sent when a user places the order.

order_cancelled

Sent when a user or admin cancels the order.

abandoned_cart

Sent to a user to prompt him to complete the order.

authorized_return_request

Sent to a user when Order Return Request Approved.

refund_order

Sent to a user when an order has been refunded successfully.

return_order

Sent to admin or seller when a user requests to return an order.

cancel_return_request

Sent to a user, admin or seller when order return request has been rejected.

withdrawal_request_processed

Sent when admin raised the withdrawal request.

order_confirmation

Sent to the customer when an order is placed.

abandonedCartMailer

Sent to the customer after a particular time entered in store settings when a user enters shipping address but order not placed.

order_delivery_notification

Sent to the user when an order has been delivered or marked as shipped.

withdrawl_cancel

Sent to admin when withdrawal request has been canceled due to any reason.

vendor_addproduct_notification_to_admin

Sent to admin when vendor added new products.

order_notification_new

Sent to admin when a user places an order.

order_confirmation_new

Sent when a user places an order.

admin_notification_on_vendor_registration

Sent to admin when a new vendor is registered.

vendor_register

Sent when a user registers on the store as a vendor.

seller_approval

Sent when seller is approved.

refund_order

Sent to customer, seller and admin when refund request is initiated.

order_confirmation_with_vendor

Sent to vendor when order is placed with vendor.

order_returned

Sent to customer when return is received.

return_request

Sent to admin, seller, customer when return request is placed by the customer.

order_notification_vendor

Sent to vendor when order is placed.

order_failure

Sent to customer when transaction is failed.

order_notification

Sent to admin when order is placed from admin.

order_split_information

Sent to admin when order is split.

cancel_order

Sent to admin and customer when order is canceled.

shipping_mail

Sent to customer when shipping status is updated.

code_verification

Sent to the user while placing COD order if COD verification is enabled.

Logistics

 

automated_issue_escalation

Send escalation mails to logistics providers directly.

bluedart_pickup_mail

Sent to bluedart when pickup is generated.

delhivery_pickup_mail

Sent to delhivery when pickup is generated.

Support

support_mail                    

Sent when support request is generated.            

2017-10-04T13:33:52.470Z