StoreHippo Help Center
StoreHippo Help Center
Mail Notifications
Mr.Rajiv kumarMail Notifications are email templates that are sent for specific actions that take place in your store. StoreHippo provides a default template for each of the email notifications which user can modify according to their brand requirement.
Editing Notifications
For details on how to edit notifications, please refer editing notifications.
User Notifications
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register |
Sent when a user registers on the store. |
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reset_password |
Sent when a user initiates a forgot password request. |
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change_user_password |
Sent when a user requests to change the password. |
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feedback_form |
Sent to support when a client submits a feedback form. |
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vendor_verification |
Sent to a vendor for verification after register as a vendor. |
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register_verification |
Sent to a user for verification after registration. |
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enquiry_mail |
Sent to admin when customer post any query. |
Orders
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order_confirmation |
Sent when a user places the order. |
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order_cancelled |
Sent when a user or admin cancels the order. |
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abandoned_cart |
Sent to a user to prompt him to complete the order. |
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authorized_return_request |
Sent to a user when Order Return Request Approved. |
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refund_order |
Sent to a user when an order has been refunded successfully. |
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return_order |
Sent to admin or seller when a user requests to return an order. |
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cancel_return_request |
Sent to a user, admin or seller when order return request has been rejected. |
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withdrawal_request_processed |
Sent when admin raised the withdrawal request. |
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order_confirmation |
Sent to the customer when an order is placed. |
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abandonedCartMailer |
Sent to the customer after a particular time entered in store settings when a user enters shipping address but order not placed. |
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order_delivery_notification |
Sent to the user when an order has been delivered or marked as shipped. |
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withdrawl_cancel |
Sent to admin when withdrawal request has been canceled due to any reason. |
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vendor_addproduct_notification_to_admin |
Sent to admin when vendor added new products. |
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order_notification_new |
Sent to admin when a user places an order. |
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order_confirmation_new |
Sent when a user places an order. |
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admin_notification_on_vendor_registration |
Sent to admin when a new vendor is registered. |
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vendor_register |
Sent when a user registers on the store as a vendor. |
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seller_approval |
Sent when seller is approved. |
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refund_order |
Sent to customer, seller and admin when refund request is initiated. |
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order_confirmation_with_vendor |
Sent to vendor when order is placed with vendor. |
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order_returned |
Sent to customer when return is received. |
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return_request |
Sent to admin, seller, customer when return request is placed by the customer. |
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order_notification_vendor |
Sent to vendor when order is placed. |
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order_failure |
Sent to customer when transaction is failed. |
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order_notification |
Sent to admin when order is placed from admin. |
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order_split_information |
Sent to admin when order is split. |
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cancel_order |
Sent to admin and customer when order is canceled. |
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shipping_mail |
Sent to customer when shipping status is updated. |
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code_verification |
Sent to the user while placing COD order if COD verification is enabled. |
Logistics
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automated_issue_escalation |
Send escalation mails to logistics providers directly. |
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bluedart_pickup_mail |
Sent to bluedart when pickup is generated. |
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delhivery_pickup_mail |
Sent to delhivery when pickup is generated. |
Support
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support_mail |
Sent when support request is generated. |
