At times, the user might be unsuccessful in placing the order. StoreHippo provides the support for adding the order failure page in your store. You can create your own custom page and set it as the order failure page. Once you have defined the order failure page, the user will be redirected to that page when the order placement is unsuccessful.
You need to create the order failure page where you can redirect when the user is unsuccessful in placing the order. To do so, follow the steps given below:
Now, the order failure page will be created. You can also create a page using the rich text editor. Click here, to know more about creating the page.
Once you have created the custom order failure page, you need to add its URL. To do so, follow the steps mentioned below: