Order management is an important part of your store. This section lets you to manage your orders, process the shipment, manage returns and refunds. You can perform various operations on orders in Orderssection in StoreHippo Admin Panel.
The Order section has the following sub-sections:
The Orders section lists all the orders received in your store. You can view order details, add new orders manually and perform various operations on orders.
The abandoned checkouts contain the orders which are not completed by customers. You can manage the abandoned orders and send abandoned cart mailers to the customers.
The ship now section lets you ship an order in few easy steps. In this section, you provide the shipping details, select a service, and schedule the pickup.
The shipment section allows you to manage a shipment when a pickup is arranged for an order. You can view the details of the shipment in this section.
The return section allows you to manage your returns. An order is eligible for a return only if it is either closed.
The refund section allows you to manage your refunds. An order is eligible for a refund only if it is either cancelled or returned.