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Order management is an important part of your store. This section lets you manage your orders, process the shipment, and manage returns and refunds. You can perform various operations on orders in the Orderssection in StoreHippo Admin Panel

The Order section has the following sub-sections:

Managing Orders

The Orders section lists all the orders received in your store. You can view order details, add new orders manually and perform various operations on orders. 

Abandoned Checkouts

The abandoned checkouts contain orders which are not completed by customers. You can manage the abandoned orders and send abandoned cart mailers to the customers.

Ship Now

The ship now section lets you ship an order in a few easy steps. In this section, you provide the shipping details, select a service, and schedule the pickup. 


The shipment section allows you to manage a shipment when a pickup is arranged for an order. You can view the details of the shipment in this section.


The return section allows you to manage your returns. An order is eligible for a return only if it is closed. 


The refund section allows you to manage your refunds. An order is eligible for a refund only if it is either canceled or returned. 


A transaction record is created when any user initializes the payment. Whether the payment is successful, gets failed, or remains pending, the transactions record will be created.

Bulk Order Creation

The StoreHippo provides support for bulk order creation. This feature allows you to import multiple orders at once.