Pickup Escalation Notification

The pickup escalation is the notification that sends escalation emails to the logistics providers directly. 

Keys Used

Email Notification: pickup_escalation  
SMS Notification:  pickup_escalation  

Mail Notification

Available Variables

Store

Store object is available for store information and has the following variables:

• store.title: Returns the title of the store.
• store.url: Returns the store URL.
• store.logo: Returns the logo image URL.

User

It contains the information about the user and has the following variables:

• user.name: Returns the full name of the user.

Shipping

• order_id: Returns the order id.
• user_name: Returns the name of the user.
• items: Returns the product items.
• item_count: Returns the item count. 
• service: Returns the name of the service provider.
• tracking_number: Returns the tracking number for the order.