StoreHippo allows you to view and manage transactions of each user of your store. User transactions are logged for different actions performed on the customer orders. You can use the user transactions to keep a track and manage ledger for each customer and their respective orders. Each transaction in the user transactions affects the settled balance of the user/customer.
In the user transactions, all the transactions are present with the complete list of credit and debit entries for all users or selected users. You can also filter the transactions by a time range. Transactions are generated for following actions:
As soon as an order is placed by a user/customer, a transaction will be created in theuser transactions.
If a payment for an order is received by any mode, a credit transaction is added to the user transactions.
For COD orders, the amount of the order will be treated as a credit transaction, once the amount is received from logistics provider.
When an order is cancelled, all the transactions related to the order will be reversed.
When an order is refunded, the amount mentioned for the refund is added as a credit transaction.