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Add JivoChat to your store

StoreHippo allows you to add the JiovChat business messenger to your store. JivoChat is an all-in-one business messenger that businesses use to talk to customers everywhere, viz live chat, phone, email, and social. Integrating JivoChat allows your customers to communicate with you whether they are on websites, the phone, social media, and so on. JivoChat allows visitors to talk to you using their favorite platforms. Thus, you never miss an opportunity to make a connection.

For adding JivoChat to your store, you need to create a JivoChat account, get the widget code, and add the code in the startup widgets section of the admin panel of your store.

Creating JivoChat account

If you want to add JivoChat to your store, you need to create an account with JivoChatGo to the JivoChat and start creating your account by clicking the Signup button. 

Provide the details and click the Continue button or sign up with Google. If you already have an account, proceed with the next steps.

Configuring your JivoChat 

After creating the account, you need to configure your JivoChat account. Follow the steps mentioned below to configure JivoChat:

  • Provide your name, department, and choose the chat widget’s color. The same name will be displayed in the chat window. You can also upload your own avatar. You can also edit that later in Widget Settings
  • Click the Continue button.
  • Provide the website URL, phone number, and select the business location. Click the Continue button.
  • After your JivoChat account is set up, you will see the JivoChat code.
  • Copy the code for adding it to your site.

Adding JivoChat code

You need to install the code on your store to accepts messages from the visitors to your website. Once you have got the code, follow the steps given below to add the code to your store:

  • Go to the Site > Startup Widgets section in the StoreHippo Admin Panel
  • Click the Add New button. A new page will open with multiple fields. 
  • In the Name field, provide the name of the startup widget.
  • Under the Template section, paste the script code that you have copied.
  • In the Append To field, select the Head option.
  • Select the Publish option to activate the widget.
  • Click the Save button to apply the changes. 

Now, the JivoChat will be added to your store. Your users can communicate with you through it.