Many times, you may need to edit an order i.e. increase or decrease the quantities of the items, change an item, and add or remove an item. StoreHippo allows you to edit an order. You can edit the prepaid as well as COD orders. As the order is edited, the total cost of an order is updated. When the cost of the order changes, then you need to charge or refund your customer the cost difference. You can edit an order only if it is unfulfilled. After the order is edited, the customer will be notified of the same.
Once the order editing is enabled, the order can be edited in the store. However, the fulfilled orders can't be edited. To edit the order, follow the steps given below:
Note: Order edits are not saved until you update the order.
You can make the following changes in the order:
You can disable the send notifications to the customer, seller, and admin. Follow the steps mentioned below to disable the notifications: