StoreHippo allows you to create a payment link to receive payment for an order with 'pending' financial status. If a customer places a COD order or admin adds an order manually through the admin panel with pending financial status. You can create a payment link for such orders and share it with your customers.
Receive payment for unpaid orders
Following are the steps to create a payment link for an order with 'pending' financial status.
- Go to Orders > Orders section in StoreHippo Admin Panel.
- Click on the order to view the details of the order.
- Click on Receive Payment button next to Balance Amount.
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- A confirmation popup appears along with the email address of the customer to which the payment link will be sent. Click on Confirm.
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- Once confirmed, the customer gets the email with the payment link. Admin can also share the link with the customer manually.
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- Customer clicks on the link and sees the Order Summary. Click on the Make Payment button.
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- Customer chooses a payment method from a list of available payment methods. He/She is required to fill payment credentials and completes the payment.
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- The customer will see the Order Summary again.
All transactions are also logged in Order Detail.