At times, you might need to resend order confirmation (Email and SMS) to customers and/or sellers. You can resend order confirmation following these steps:
- Go to Orders > Orders section of StoreHippo Admin Panel.
- Search for the order for which you want to resend order confirmation.
- Click on the ellipsis button and select Resend Order Confirmation option from the drop-down.
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- Clicking on this option will open a pop-up where you can choose to whom you want to send the notifications. It can either be a user, seller or both.
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- Click the Send button to trigger the Email and SMS notification for the order to the selected recipients.