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Setting up CCAvenue as the Payment Gateway

StoreHippo has integrated the API of CCAvenue payment gateway. Once the account with CCAvenue is created, you need to follow the steps mentioned below to add CCAvenue as the payment gateway in your store.

  1. Login with the credentials in the CCAvenue.
  1.  Go to Setting and click on API Keys.
  1. Then you get the Merchant Id & Encryption Key & Access Code for the live environment.
  1. Go to Settings > Payment Methods section in StoreHippo Admin Panel to set up the Payment method CCAvenue as your payment gateway provider.

CCAvenue Authentication Failure

Sometimes, you may see CCAvenue authentication failure error due to security reason. The error will either appear as CCAvenue 10002 Authentication Failure or CCAvenue 10001 Inavlid Request.

The error may be due to the one of the following reasons:

  • Wrong/invalid merchant ID
  • Wrong/invalid Working Key
  • Wrong/invalid access Key
  • URL of the registered website

To resolve this issue, first verify the keys (Merchant ID, Encryption Key, and Access Code) that you are using. If all the crdentials are correct, then you need to get your domains registered.

Configure IP addresses

Once you have set the CCAvenue as your payment provider, you need to configure the IP addresses. To get the IP addresses configured, you need to send the mail to service@ccavenue.com. The format shown below regarding whitelist the outgoing server IP for server to server call.

Hi Team,

Merchant ID: 86209
registered url: https://www.sportscart.storehippo.com
Access Code: AVBO63CL26BW62OBWB

I need to whitelist these IP's mentioned below:

52.172.215.202
52.172.199.191
104.211.99.172
104.211.94.4
20.204.97.253
52.172.202.112
13.71.30.10

After the required IP's have been whitelisted, the CCAvenue will be configured.

2021-07-08T13:33:32.279Z