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Fulfillment gives you finer control on the way you ship your orders to your customers. You can createfulfillmentfor few or all items in an order. That way you can divide your order into one or more parts which can be shipped independently. You can also create invoices for partialfulfillments.

Enabling fulfillments

To keep things simple for merchants who always ship full orders, StoreHippo does not enable fulfillments by default. To enable the partial fulfillments functionality, go to Settings > General settings section in StoreHippo admin panel. Select the Enable Partial Fulfillment checkbox.

Createfulfillmentfor an order

To createfulfillmentfor the order, please follow these steps:
  1. Go to Orders section in StoreHippo Admin Panel.
  2. Search for the order that you want to fulfil.
  3. Click on Create Fulfillment command.
  1. The createfulfillmentcommand will open following popup:
  1. Select the items and their quantities that you want tofulfill.
  2. The order detail will show the details of thefulfillmentsfor that order as follows:

Operations onfulfillment

Clicking on Fulfillment id will show thefulfillmentdetails in a popup window as shown below:
You can perform following operations on afulfillment:

Cancel Fulfillment

Using this the seller can cancel a fulfillmentplaced on his store.

Mark as shipped

If the fulfillmenthas been fulfilled manually or through some shipping provider thatarenot integrated with the platform, then it can be marked as shipped similar to marking an order as shipped.

Ship Now 

Using this the seller can request a pickup from any of the integrated logistics providers. The process is same as shipping an order.

Shipping Label

When afulfillmentis shipped using Ship Now or Mark as Shipped, a shipping corresponding the shipment is generated. It is a pdf document containing the relevant information required for logistics purpose.

Generate Invoice

You can generate the invoice for yourfulfillmentby clicking on this button.

Print Invoice

You can take a print of your order summary by clicking on this button.