The concept of fulfillment is to allow admin to fulfill the partial orders if the inventory for all of the products in any order is not available at that given point.
Fulfillment gives you finer control on the way you ship your orders to your customers. You can create fulfillment for few or all items in an order. That way you can divide your order into one or more parts which can be shipped independently. You can also create invoices for partial fulfillments.
To keep things simple for merchants who always ship full orders, StoreHippo does not enable fulfillments by default. To enable the partial fulfillments functionality, go to Settings >General settingssectioninStoreHippo admin panel. Select theEnable Partial Fulfillmentcheckbox.
When you enable the Partial Fulfillment feature in your Admin Panel, you have the access toFulfillmentssection underOrders.
In thissection you can view all yourfulfillments. The FulfillmentsView has tabs depending on their status - All, Pending, Fulfilled and Cancelled.
You can search anyfulfillmentby the Fid (uniquefulfillmentid) or tracking number associated with it. You can also apply advanced filters to the records based on their, Fid, Status, Tracking Number and Tracking Status.
You can also export thefulfillmentdetails into a CSV file. Click on the ellipsis button and select the Export command from the drop-down to export fulfillments.
Fulfilled Count in Item Details
You would see fulfilled count for each item in an order displayed under their quantity. This value changes when you create or cancel fulfillments. This value denotes the quantity of each item for which fulfillments have been created.
The shipment status of the order will be replaced with itsFulfillment Status. An order'sfulfillmentstatus can assume any one of three values mentioned below depending upon the fulfilled quantity of its items.
Pending: When none of the items is fulfilled.
Partial: When some but not all items are fulfilled.
Fulfilled: When all items and their quantity of the order are fulfilled.
To createfulfillmentfor the order, please follow these steps:
Search for the order that you want to fulfil.
Choose onCreate Fulfillmentcommand from the drop-down.
The createfulfillmentcommand will open following popup:
Select the items and their quantities that you want tofulfill.
The order detail will show the details of thefulfillmentsfor that order as follows:
Thefulfillmentsof an order will be listed under this section of the Orders details. When no fulfillments are created, it shows the line "No Fulfillments".
Operations on Fulfillment
By clicking on thefulfillmentid you can view all the details of thefulfillmentand perform various actions like Ship Now, Mark as Shipped, Mark as Delivered, etc on it.